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Client Relationship Consultant

Company: VirtualVocations
Location: Grand Rapids
Posted on: October 19, 2024

Job Description:

A company is looking for a Client Relationship Consultant in the Public Sector.



Key Responsibilities:

Build and maintain relationships with a portfolio of customers throughout the customer lifecycle
Manage ongoing operations meetings to address customer needs and support business expectations
Drive annual open enrollment success by coordinating resources and developing actionable plans


Required Qualifications and Education:

3-5 years of experience in Customer Success, Account Management, or related roles
Industry knowledge in Insurance, Benefits Administration, SaaS, or Healthcare preferred
Experience managing complex customer portfolios
B.S. or B.A. preferred
Ability to align customer success with Benefitfocus solutions for long-term partnerships

Keywords: VirtualVocations, Portage , Client Relationship Consultant, Professions , Grand Rapids, Michigan

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